Responsible Gambling with dreambet
dreambet believes gambling should be a controlled form of entertainment, not a burden. This page provides guidance, self-control tools, and support resources for all players in Malaysia — so you can keep playing within limits that are comfortable for you.
Core Principles
dreambet Approach to Healthy Gambling
We provide a range of protective measures so your betting experience stays within your control — not the other way around.
21-Year Age Limit
Only individuals aged 21 and above are permitted to register and play at dreambet. We verify the identity information of every new player to ensure this age requirement is fully observed.
Personal Deposit Limits
Set daily, weekly, or monthly deposit limits based on what you can afford. Once a limit is set, the system will block any deposit that exceeds the amount you chose — the control is in your hands.
Play Time Limits
A session time limit can be set directly from your account settings. When the limit is reached, the system will remind you and suggest taking a break — useful for those who tend to lose track of time while playing.
Temporary Account Break
If you feel you need a short break from gambling, you can suspend your account for 24 hours, 7 days, or 30 days. During the break period, logging in is not permitted.
Permanent Self-Exclusion
Players who wish to stop completely can apply for long-term self-exclusion. The account will be closed and the player will not receive any promotional materials from dreambet.
24/7 Support
The dreambet support team is available at all times via live chat and email in Malay and English — including issues related to responsible gambling.
Recognising the Signs of Problem Gambling
Uncontrolled gambling can have a negative impact on a person's finances, relationships, and mental health. dreambet wants players to recognise the early signs before a problem grows.
Responsible gambling means playing within your means — without borrowing money, without neglecting daily responsibilities, and without using gambling as a way to solve financial problems.
If you find yourself frequently thinking about gambling outside of playing time, or feeling uncomfortable when you cannot bet, this may be a sign that your habits need immediate attention.
- Borrowing money to gamble or to cover losses
- Hiding gambling activity from family
- Continuing to gamble even after exceeding your budget
- Using gambling as a way to cope with stress
- Neglecting work, family, or other responsibilities
- Trying to win back money that has been lost (chasing losses)
- Feeling anxious or irritable when unable to gamble
Eight Signs to Watch For
Borrowing or stealing money to gamble
Lying about how much time or money has been spent
Failing to keep promises to stop gambling
Increasing bet amounts to get the same level of excitement
Neglecting food, sleep, or personal hygiene
Losing interest in other activities that were once enjoyed
Emotional stress related to gambling debts
Personal relationships damaged as a result of gambling
Control in Your Hands
dreambet Self-Exclusion Tools
dreambet provides several exclusion and self-control options that can be accessed directly from your account — without needing to contact support first.
Daily Loss Limit
Set the maximum amount you can lose in a day. Once the limit is reached, further bets are automatically blocked until the next day.
Daily / Weekly / MonthlySession Time Reminder
The system will send you an alert after you have been playing for the duration you set — helping you stay aware of how much time you have spent.
CustomisableTemporary Exclusion
Choose a break period from 24 hours to 6 weeks. During this time, your account cannot be used and no promotions will be sent to you.
24h / 7d / 30d / 6wPermanent Exclusion
If you want to stop completely, this option will close your account permanently. All balances will be processed according to standard withdrawal procedures before closure.
Cannot Be ReversedLog in to your dreambet account, go to "Account Settings", then select "Responsible Gambling". All control tools are listed there. If you need help, our 24/7 support team is ready to assist via live chat or email.
Tips for Playing Responsibly
Online gambling can be an enjoyable form of entertainment when done the right way. dreambet encourages all players to take a healthy and planned approach every time they play.
One of the most important things is to set a budget before you start. Decide on the amount you are willing to lose — and once that limit is reached, stop playing without trying to chase your losses. Chasing losses is the main cause of gambling problems.
Keep in mind that every game is designed to give the operator an advantage over the long run. Big wins can happen, but they are not guaranteed. Play for enjoyment, not as a source of income.
- Set a budget and stick to that limit
- Do not play using money set aside for daily needs
- Take regular breaks during long playing sessions
- Do not play when you are in an unstable emotional state
- Understand how each game works before placing a bet
- Use bonuses wisely and read the wagering terms
Protecting the People Around You
Gambling problems do not only affect the individual involved — they also impact family members, partners, and friends. dreambet believes in building a more broadly responsible gambling community.
If you notice someone you care about struggling with a gambling problem, the first step is to have an honest conversation without judgement. Suggest they seek help from a professional — and if they use dreambet, encourage them to use the self-exclusion tools available.
Individuals who need help with gambling addiction can contact the Department of Social Welfare Malaysia (JKM) or seek advice from a certified psychologist. dreambet also encourages players to connect with local community support groups.
If you or someone you know needs immediate help regarding an account or self-exclusion, contact the dreambet support team via 24/7 live chat or email at [email protected].
Start Your Responsible Betting Experience
dreambet provides a safe, transparent, and controlled playing environment for Malaysian players. Register your account today and get a 100% welcome bonus up to RM300 — with a minimum deposit of only RM20.
21+ Only Bet within your means.
FAQ